New Caterpillar 3304 DI BARE Cylinder Head 4W6504/7C3904/ 1N4304

NEW HEAD WARRANTY and RETURNS 

The installer is responsible for final identification of the replacement cylinder head and the application.

Cylinder Heads are warranted against defective workmanships only, and are not unconditionally guaranteed against all hazards.

Warranty Type: Manufacturer warranty.

Diesel cylinder heads are warranted for a period of Six (6) months.  

Gasoline cylinder heads are warranted for period of one (1) year.

This Warranty is limited to REPLACEMENT OF THE HEAD ONLY. NO LABOR , NO PARTS allowance are given or intended.  The obligation assumed under this warranty are limited to replacement of  the CYLINDER HEAD ONLY, as therein provided, and are in line with all the other obligations, warranties or guarantees, express or implied.

Warranty does not cover damage from improper installation, overheating,
neglect, or abuse.

Warranty is void regardless of time or mileage under the following conditions:

 Improper Installation, any modifications against the industry standards;

1. Improper Installation, any modifications against the industry standards.
2. Faulty Catalytic converter, Cooling system, radiator, water pump, thermostat, etc;
3. Unit runs hot – If the original head was replaced because it was cracked due to overheating, before the customer installs the CIFIC head they have to find and correct the problem that caused the overheating in the first place; otherwise, the same problem will cause the CIFIC replacement head to crack and get damaged.
4. Warranty void if the head was used on a Hi-Performance Vehicle, Race Car, Police or Ambulance Units;
5. Any merchandise returns must be in a sellable condition or subject to a handling charge

Limitations: CIFIC is not responsible for failures resulting from owner and/or operator abuse or neglect such as, operation without adequate levels of coolant, fuel, lubricants, over-fueling, over-speeding, leaky air intake systems, starting, warm up, run in or shutdown practices.  Owners and/or operator are responsible for lodging, meals and incidental expenses incurred.

RETURN POLICY

If Head is Defective:

Units held in question must be shipped back to CIFIC for further check-up before any credit or adjustments can be made.  It is understood that the return of the failed head is essential and that no warranty consideration will be given without it.

Any claim report shall be presented by the buyer to the seller by the pictures showing : (1) the defective areas in the claimed cylinder head.
Return shipping paid by: Seller
Item must be returned within: 7 Days.
Must call for Return Authorization #
Exchange head will be sent or money refunded.

Buyers Remorse- No Defects Returns
Return shipping paid by: Buyer
Item must be returned within: 7 Days. Must call for Return Authorization #
Any Return with no Manufacturing parts defects -Refund will be given
as Money back less 20% Restocking fee if Approved.

Merchandise must be returned in resalable condition.
Unused, Never installed, and in clean original packaging.
FREE of Scratches, Grease, Rust, Dirt.
All returns must be whole and complete as shipped to the buyer.
All items damaged from improper shipping packaging will not be issued credit.
International and/or Air Freight orders are non-refundable.

Questions: Contact Us