Frequently Asked Questions

Remanufactured parts usually have a core charge. The core charge is a deposit that the manufacturer charges us, and which we pass on to you, to encourage the return of old parts to be remanufactured. You pay the core charge when you place your order. If you return the old part to us, we refund the core charge (see criteria below).

Your Core must be in Rebuildable condition.  No Junkyard cores accepted.

Postage must be Pre-paid. Manufactures require that cores be returned in original boxes. Cores must be rebuildable and not damaged, broken, disassembled or have missing pieces. All Returns must have an Exchange/Return Form included with the shipment, call or email for your RA#.

Cores must be complete, rebuildable, fit the same vehicle application and be returned in the box the remanufactured part came in. This means the part you send back needs to have whatever components (like pulleys) that came on the remanufactured part.

The box helps identify the part and proves to the manufacturer that the core replaces one of their products. Obviously, the core won’t be working well (or you wouldn’t have replaced it) but it can’t be smashed, rusted solid, or otherwise unusable. (We rarely reject a core. If the part came off a running vehicle and just wore out–no problem. But please don’t send a part that’s been soaking in junkyard mud for 5 years and expect to receive core credit!)

Shipping charges on cores are not refundable. (Before sending back a core, you’ll need to decide if the core deposit is worth the shipping cost.) As with any return, before returning a core you must obtain a Return Authorization by telephone or via email.

To receive credit for cores, they must be returned within 30 days from the date your order was placed.

All Cores must be returned to:
Valley Auto Parts and Engines
Sun Valley, CA 91352

See this page for Engine Core Charges

Questions, Contact Us

All manufacturers warranties apply.

Performance parts and parts used for racing are Not  warranted. against manufacturer’s defects only. If you are returning electrical parts for warranty consideration, please call us before you ship an item. Various manufactures require the item shipped to them directly.

Use in racing engines, emergency vehicles, or commercial vehicles voids manufacturer’s warranty.

OEM Vintage parts do Not carry a warranty or return policy.  These are used parts that may have wear, marks, pitting, dents, scratches, etc.  No warranty is given or implied.

Questions, Contact Us

OEM Vintage Condition of Parts.

Sold As-Is. No Returns.

It is the buyer’s responsibility to verify the correct match and fitment for your application. Fitment years are an estimate. We cannot confirm this item is a replacement for your part. Please research before you purchase. Check your Casting number.

These are OEM Vintage Parts, they are Not New. They are Used. They may be decades old. They may not look or feel New.

Parts may have cosmetic wear, scuffs, scratches, rough surface, missing pieces, broken parts, dirt, rust, grease, or other characteristics showing.

We do our best to clean them up, but age and use may show on the parts.

Check photos, actual product shown.

Message us with any questions.

DISCLAIMER:

• Fitment Responsibility: The buyer is responsible for verifying part numbers, compatibility, and pictures to ensure the part fits their vehicle.

• Liability Limitation: Manufacturers disclaim liability for injury, damage, or death resulting from improper use, installation, or failure of parts. The installer is liable and holds the responsibility of assuring that the new part matches the old part before proceeding with the installation.

• Installation Advice: Professional installation is strongly recommended, and improperly installed parts can void warranties

• No Professional Advice: Information on this website is for informational purposes only and is not intended to replace professional automotive advice or consultation with a qualified technician

• Warranty Limitations: Product warranties are limited to replacement of the defective part and do not include labor costs. Warranties are generally not transferable and do not apply to products modified or used for racing.

• No part will be warranted if used in high-performance applications, racing applications, and industrial applications

• We always recommend that the installer inspect the condition of all related components that pertain to the job, when replacing a part, to avoid failure of these components, in the future. Failure to do so may fail the new part installed and void the warranty.

• ALL USED PARTS ARE SOLD ‘AS IS’ WITH ALL FAULTS: Seller makes no warranties, express or implied, including the implied warranties of merchantability or fitness for a particular purpose. The buyer assumes the entire risk as to the quality and performance of the parts; for inspection, defects, and future repairs. No labor, towing, or incidental costs are covered.  Used auto parts sold “as-is” are sold in their current condition with No guarantees regarding quality or performance.  Parts are sold exactly as current state. No Labor Coverage- seller is not liable for installation, removal or labor cost.

If you have questions, Contact Us
. 

Refunds will be credited back to the same form of payment used to make a purchase.

Refunds from charge/credit card orders will be credited to the same card number from which the purchase was made.

Payments via Paypal will be credited to the same Paypal account.

Of course cash will be given as cash for refunds.

No Refunds on Used or Vintage Parts or Machines.

All prices are subject to change.
Price will be based on Make, Model, Year, Type, Condition and Availability.
Purchases will include Sales Tax.

If you have a question, call us at 818 767-6603 PST.

or Email Us

We respect our customers and their privacy. We do not sell or rent customer information to anyone. See Our Privacy Policy page.

We do participate in conversion tracking programs offered by Google, Yahoo and other search engines which use a cookie placed by the search engine to track the number of search users that place orders. The statistics produced by these programs help us decide if the cost of advertising on search engines is worthwhile. These programs apply only if you found us using a search engine and agreed to accept their cookie.

We store customer names, addresses, email addresses and phone numbers in our database. We need this information so we can find your order if you ask us about it, so we can tell you when your order ships, to send you service authorizations, to send you photos you may have requested. See our Privacy Policy for more information.

We may use your phone number to contact you about a problem filling or delivering your order, to update you on machine services, to obtain service authorizations, trucking companies may contact you to make a delivery and set up a timeframe, and we may send you a Multi-media phone text with photo updates of your work. We may use your e-mail (or regular mail) address to let you know about special promotions, newsletters or other events. Each e-mail sent is accompanied by the option to unsubscribe from our mailing list.

Valley Auto Parts and Engines ships all domestic orders via UPS, FedEx or US Postal Service. Shipping cost is determined based on weight, size, location and speed of delivery.  Engines ship by Freight Trucking Companies.

Shipping and Handling charges are billed on all orders, unless otherwise noted.
UPS adds a $1.75 fee charge for rural delivery.
Alaska, Hawaii, and Puerto Rico have different shipping rates, please call to discuss your order shipping cost.

Free Shipping does NOT apply to Alaska, Hawaii, Puerto Rico or International orders.

International orders have different shipping rates, country fees and tariffs. We cannot ship to countries in which shipments are prohibited by the U.S. Government. If taxes or other import fees are due for a shipment, the carrier may ask you to pay them when your order is delivered.  Customs fees, Tariffs, Import duties are NOT included in the pricing.

Any and all claims for shortages must be made within 5 days of receipt of order.

Please allow 24 hours for your order to process. Orders placed by Noon (Pacific Standard Time) may ship the same business day it is placed. Orders do not ship on weekends or holidays. Customer is responsible for ensuring that UPS and the U.S. Postal Service can deliver to a specific shipping address.

NOTE: When paying via PayPal- We can ONLY ship to the address given to us from PayPal on the Completed transaction receipt from PayPal. Please make sure you input the correct Shipping Address in the PayPal system when ordering.
If you give the incorrect address the first time, we must Refund the order and start over.  You are responsible for the PayPal fee that is charged, 3.5% of Total Order,  for the incorrect address.  This fee will be added to Re-Order.

Delivery Times
Delivery time ranges from 1 to 7 business days, depending on your delivery area. Rural addresses, add 1 to 2 days.
International times vary.

Drop Shipping
Your order may be dropped shipped, a Manufacture handling fee may be applied. These additional fees are charged by our suppliers for shipping special order items directly to you.  Any extra charges will be noted, if any.

Yes, we Ship Internationally via FedEx or USPS

We ship engine kits, parts, cylinder heads, and other parts to any allowable country internationally.

If we ship to a Freight Forwarder, you are responsible for the product once they have received it.  We will not be held liable or responsible if something happens on the second leg to your destination.

Be sure to give us Your Address with Postal Code so we can give you an accurate shipping estimate.

If you have a question, Contact Us.

Freight Shipping rates are based on various criteria.

• Zip Code
• Residential or Commercial Business Address
• Forklift available to unload/load
• Liftgate Service – No Forklift
• Weight
• Length x Width x Height
• Crate – Stackable
• Remote, Hard to Reach area – extra fees

Alaska and Hawaii may not be available, contact us to discuss.

You must inform us of your situation so we can give you an accurate Rate Estimate.

Example- you live on a narrow steep road.  You will need a smaller Box Truck instead of a Semi Tractor Trailer, you need to inform us so we quote you correctly.

No free shipping on engines.

What if you are not Home for Delivery?

Normally trucking companies will give a window for deliveries, if you are not home during that window, you may be charged a Re-delivery charge.   Appointments can be made for an Extra Charge, Ask Us.

If you miss your window, you will need to contact the shipping company to reschedule. You Will be charged a re-delivery Fee.

It is always up to the Driver if a delivery can be made safely at your specific address.  These are Semi’s,  Tractor Trailer trucks, they are long and need space to turn or park.  It may not always be possible to deliver at your door.

We Ship Internationally via FedEx Freight Economy

Engine Cores must be paid upfront since a core will not be returned. 

Best rates come with Flexible delivery dates.

Warranty is only serviceable in the United States.

If we ship to a Freight Forwarder, you are responsible for the product once they have received it.  We will not be held liable or responsible if something happens on the second leg to your destination.

Be sure to give us Your Address with Postal Code so we can give you an accurate shipping estimate.

What is an Engine Core Charge?

NOTE: When paying via PayPal- We can ONLY ship to the address given to us from PayPal on the Completed transaction receipt from PayPal. Please make sure you input the correct Shipping Address in the PayPal system when ordering.
If you give the incorrect address the first time, we must Refund the order and start over.  You are responsible for the PayPal transaction fee that is charged, 3.5% of Total Order,  for the incorrect address.  This fee will be added to Re-Order.

No, it is not required to return your engine core.

If your core is too damaged or you do not have one, you will have pay the Core Charge.  No refund since you are not Exchanging.

Core Charges are assessed based on availability, year, make, model, and engine size.

Vintage engines are harder to find, if you have a good rebuildable core, it is better if you return it.

A Long Block engine contains block with heads, gaskets, and oil pump.  Also called a complete engine.

It does NOT contain any covers, oil pan, or external parts or accessories.  It is the Block and Head (s) Only.

Normally, you would tranfer over your covers, oil pan, and external parts such as manifolds, starter, timing cover, etc.

A Short Block engine is the Bottom Block Only.

No Cylinder Head (s), gaskets, oil pump, oil pan, lifters, timing or external parts or accessories.

Timing may come on some short blocks, it all depends on make, model, year, and engine size.

ENGINE CANCELLATION/RETURNS:

If you change your mind, decide not to continue, or cancel your Engine Order Purchase for any reason, once the order has been placed and paid for, and do not want us to complete your build, you will incur a 25% shop fee for time, labor, resources, and materials.

This amount will be deducted from your refund.

Contact us if you have questions.  818 767-6603

ENGINE CANCELLATION/RETURNS:

ENGINE: AS USED IN THIS ENGINE WARRANTY REFERS to the REMANUFACTURED ASSEMBLY (BASIC BLOCK, CYLINDER HEAD AND INTERNAL COMPONENTS) AS SUPPLIED by Valley Auto Parts and Engines (VAP), FROM DATE OF ORIGINAL SALES INVOICE.

LIMITATIONS: THIS WARRANTY APPLIES TO PRODUCTS ORIGINALLY SUPPLIED by Valley Auto Parts and Engines aka Sun Valley Machine & Parts, Inc.

Term:
Long Blocks (Block and Head only)- 6 months or 6,000 miles, whichever comes first. Non-Commercial Use.
Long blocks (Block & Head only)- 6 Months for Commercial Use.
Short Blocks (engine block only)- 6 months for Commercial and Non-Commercial Use.
Cylinder Heads- 90 days.

Business/Commercial vehicles 6 month warranty on Engine Rebuilds.

NO Warranty on Performance Engines, Parts or Cylinder Heads.
NO Warranty on Marine Engines.
NO Warranty on Race, Track, or Competition use.

 PLEASE READ THE DETAILED WARRANTY PAGE HERE.

Contact us if you have questions.  818 767-6603

NEW HEAD WARRANTY and RETURNS 

The installer is responsible for final identification of the replacement cylinder head and the application.

Cylinder Heads are warranted against defective workmanships only, and are not unconditionally guaranteed against all hazards.

Warranty Type: Manufacturer warranty.

Diesel cylinder heads are warranted for a period of Six (6) months.  

Gasoline cylinder heads are warranted for period of one (1) year.

This Warranty is limited to REPLACEMENT OF THE HEAD ONLY. NO LABOR , NO PARTS allowance are given or intended.  The obligation assumed under this warranty are limited to replacement of  the CYLINDER HEAD ONLY, as therein provided, and are in line with all the other obligations, warranties or guarantees, express or implied.

Warranty does not cover damage from improper installation, overheating,
neglect, or abuse.

Warranty is void regardless of time or mileage under the following conditions:

 Improper Installation, any modifications against the industry standards;

1. Improper Installation, any modifications against the industry standards.
2. Faulty Catalytic converter, Cooling system, radiator, water pump, thermostat, etc;
3. Unit runs hot – If the original head was replaced because it was cracked due to overheating, before the customer installs the CIFIC head they have to find and correct the problem that caused the overheating in the first place; otherwise, the same problem will cause the CIFIC replacement head to crack and get damaged.
4. Warranty void if the head was used on a Hi-Performance Vehicle, Race Car, Police or Ambulance Units;
5. Any merchandise returns must be in a sellable condition or subject to a handling charge

Limitations: CIFIC is not responsible for failures resulting from owner and/or operator abuse or neglect such as, operation without adequate levels of coolant, fuel, lubricants, over-fueling, over-speeding, leaky air intake systems, starting, warm up, run in or shutdown practices.  Owners and/or operator are responsible for lodging, meals and incidental expenses incurred.

RETURN POLICY

If Head is Defective:

Units held in question must be shipped back to CIFIC for further check-up before any credit or adjustments can be made.  It is understood that the return of the failed head is essential and that no warranty consideration will be given without it.

Any claim report shall be presented by the buyer to the seller by the pictures showing : (1) the defective areas in the claimed cylinder head.
Return shipping paid by: Seller
Item must be returned within: 7 Days.
Must call for Return Authorization #
Exchange head will be sent or money refunded.

Buyers Remorse- No Defects Returns
Return shipping paid by: Buyer
Item must be returned within: 7 Days. Must call for Return Authorization #
Any Return with no Manufacturing parts defects -Refund will be given
as Money back less 20% Restocking fee if Approved.

Merchandise must be returned in resalable condition.
Unused, Never installed, and in clean original packaging.
FREE of Scratches, Grease, Rust, Dirt.
All returns must be whole and complete as shipped to the buyer.
All items damaged from improper shipping packaging will not be issued credit.
International and/or Air Freight orders are non-refundable.

Questions: Contact Us

ENGINE KIT WARRANTY:

All DNJ Parts carry a limited 12-month or 12,000-mile warranty whichever occurs first.
Warranty claims must be made by the original purchaser.

This warranty is limited to the replacement of a defective product only.

Any alleged defective products must be returned to DNJ Engine Components, Inc, for inspection for the warranty to be approved.  Contact us for a RA, Return Authorization Number.

DNJ Engine Components, Inc will not be responsible for any labor, towing, fluids, freon, filters, lodging, car, or truck rental.  DNJ Engine Components, Inc. warranty implies that any claim regarding a part is subject to only the replacement of the alleged defective part. 

Contact Us with any questions.

Remanufactured Head Warranty

It is the buyer’s responsibility to verify the correct match for your application.
If you have questions, contact us 

Match your Casting number.

Check photos, actual product pictured.

30 Day Warranty

Warranty Void if any of the following occurs:

• Damage caused by improper installation.
• Overheating, detonation, pre-ignition, abuse, accident or neglect causing damage.
• Lack of lubrication.
• Head used in Track, Racing, or Competition use.
• Head used in commercial, ambulance, police, industrial, marine, high performance, or any use not intended for.
• Alterations or performance enhancements on stock head.
• Lack of repair or replacement of any accessory or service item, such as cooling system, fuel, electrical, and ignition system.
• Failure to thoroughly Clean or Replace Manifold.

Warranty covers the Cylinder Head Only

1. Covers defective materials and or/workmanship only.
2. Not a replacement or refund of the equipment to which the product may be installed.
3. Does not cover Loss of time, use of vehicle, consequential damage, towing charges, rentals, storage fees, unauthorized repairs, freight, shipping, telephone calls, or injury or person or property. No Labor covered. No allowance or intention.

Message us with any questions.

USED PARTS – No Warranty

• ALL USED PARTS ARE SOLD ‘AS IS’ WITH ALL FAULTS: Seller makes no warranties, express or implied, including the implied warranties of merchantability or fitness for a particular purpose. The buyer assumes the entire risk as to the quality, performance of the parts, for inspection, defects, and future repairs. No labor, towing, or incidental costs are covered.  Used auto parts sold “as-is” are sold in their current condition with No guarantees regarding quality or performance.  Parts are sold exactly as current state.
• No Labor Coverage– seller is not liable for installation, removal or labor cost.
• No Express/Implied Warranty: The seller provides no guarantees, either verbal or written.
• As-Is & With All Faults: The part is sold exactly as its current state.

If you have questions, Contact Us

Returns

Only Original, New, Unused, Never Installed parts and defects will be accepted for refunds within 3 days of receipt.

Must be in clean original packaging, whole and complete as shipped to buyer.
Dirty, Greasy, Ripped, or Damaged packaging will not be accepted.
Certain special order parts may not be returned.

All new part returns are subject to a 25% restock charge. Buyer must call for Return Authorization # (RA#) or you may email Engines@vapengines.com requesting an RA#. Please include your order number, part number and reason for return.
All Returns must be Pre-paid. No Collect (C.O.D.) shipments will be accepted. Shipping charges are non-refundable.

Return parts in original box, undamaged and unused to:
Valley Auto Parts and Engines
Sun Valley, CA 91352.

No returns on Electrical Parts, Special Orders (not in stock), Open Packages, or Tools.

Stocked Part items must be returned within 3 days with a receipt, a 25% restocking fee will be charged.
Manufacture warranties apply.

If the return is based on a mistake that WE made, we will waive the 25% restock fee and reimburse the shipping charges.

Check that the parts are complete and in their original unmarked manufacturer part boxes (cores must be returned in the box the new part came in, No junkyard cores accepted). Put the part boxes in a shipping box – returns sent in just the manufacturer’s packaging may not be refundable if the original box and part is damaged in shipping. It is your responsibility to insure proper shipping packaging.

Please don’t paint the part, install the part or throw away the box until you’re sure the part you have is the correct part you need! Please do not write on or alter the box in any way. We cannot issue return credit for parts which have been installed, painted, modified or returned without their original packaging.

Shipping charges are not refundable unless the return is due to our mistake. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund.
Refunds typically take about 5 business days to be issued. Providing us with a return tracking number will ensure a faster refund. Refunds will be issued in the same form as you paid, (i.e. Credit card payments will receive credit to the same card used to place the order). You will receive email confirmation when the refund has been issued.

All items damaged from improper shipping packaging will NOT be issued credit.
International and/or Air Freight Orders are non-refundable.

Questions Call 818 767-6603 or Contact Us via email.

Can I return and engine?

We do accept returns.
All Return shipping arrangements and cost are your responsibility.  Be sure to Insure the shipment.

When an engine is returned, we must test and inspect it. We may need to dismantle and rebuild it to ensure the same quality for the next customer.  This is labor intensive and replacement parts may be needed.

Because of the expense of this process you will be charged a 25% Restocking Fee.

Before you return the engine, you must contact us for a Return Authorization Number (RAN). Please put this number on the shipping documentation.

Can I Exchange an Engine?

This is handled on a case by case basis, contact us to discuss

What Prevents a Return?

Any product that has been installed, used, or run cannot be returned.

What if you send me the wrong engine?

Contact us so we can make arrangements for return and re-order.

Call 818 767-6603 or Contact Us to discuss any questions.